FAQs

COVID FAQs / Vaccinations

CURRENT MSC CRUISES SAFE SAILING PROTOCOLS INCLUDE (as of 12/01/22):

Per updated Health and Safety Measures, For Guests Sailing From U.S. Ports:

Vaccination and pre-cruise testing are recommended, but not required, on most cruises (most cruises meaning that if they stop in Cartagena, some restrictions apply). 

All crew members are required to be fully vaccinated and are regularly tested according to MSC Cruises’ health and safety protocols.

Protocols continue to be updated frequently and are subject to change.

Flight Arrivals and Departures

For air arrivals and departures it is recommended that guests allow adequate time for transfers between the airport and pier, customs inspections, and airport security checks. 

Miami, FL

On the day of departure (March 17) flights should arrive no later than 10:30 am into Miami (MIA). If you do not require a pre-cruise transfer, you should arrive no later than 1 pm on the day of departure from Miami Airport. 

On the day the ship returns, March 24th, you should depart Miami after 1:30 pm, if you require MSC transfers. If you do not require a post-cruise transfer, you should depart Miami no earlier than 12:00 Noon.

Fort Lauderdale, FL

On the day of departure (March 17) flights should arrive no later than 10:00 am into Ft. Lauderdale (FLL). If you do not require a pre-cruise transfer, you should arrive no later than Noon on the day of departure from Ft. Lauderdale. 

On the day the ship returns, March 24th, you should depart Ft. Lauderdale after 2:00 pm, if you require MSC transfers. If you do not require a post-cruise transfer, you should depart Ft. Lauderdale after 1:00 pm.

Pre/Post Cruise Hotels

Click on the Hotel link for additional detail information and pricing.  All Hotel’s provide transfers from Airport to Hotel.

Third party transfers are available at all Hotel properties concierge for an additional fee.

 


 

Fort Lauderdale 

1. Courtyard Fort Lauderdale Airport & Cruise Port
400 Gulfstream Way, Dania Beach, FL 33004<
$195 USD per night
Last Day to Book: Monday, February 13, 2023
Book your group rate for 2023 Voyage to Wellness Pre-Cruise
www.marriott.com

2. Comfort Suites Fort Lauderdale Airport & Cruise Port
302 N. Federal Hwy, Dania, FL 33004
$184 USD per night 1 King Bed, Junior Suite
$184 USD per night 2 Queen Beds, Junior Suite
Pre-Stay: www.choicehotels.com/reservations/groups/FX67I9
Post- Stay: www.choicehotels.com/reservations/groups/YU35R2

3. Cambria Hotel Fort Lauderdale Airport & Cruise Port
141 SW 19th Court, Dania Beach, FL 33004
$184 USD per night 1 King Bed, Junior Suite
Pre-Stay Link - www.choicehotels.com/reservations/groups/AO98Q4
Post-Stay Link - www.choicehotels.com/reservations/groups/XJ64B3

 


 

Miami

1. Marriott Miami Airport Hotel
1201 NW Le Jeune Road, Building A Miami, Florida 33126
$215 USD per night
Book your group rate for 2023 Voyage to Wellness Pre-Cruise Room Block with the Marriott

Courtyard by Marriott Miami Airport
1201 NW Le Jeune Road, Building A Miami, Florida 33126
$190 USD per night
Book your group rate for 2023 Voyage to Wellness Pre-Cruise Room Block with the Courtyard by Marriott 

2. Pullman Miami Airport
5800 Blue Lagoon Drive
Miami, FL 33126
$249 USD per night
tinyurl.com/ms58pah2

3. Hilton Miami Airport Blue Lagoon
5101 Blue Lagoon Dr, Miami, FL 33126
$265 USD per night -  2 Queen Beds
www.hilton.com/en/attend-my-event/holistic-holiday-at-sea/

Optional Travel Insurance

Travel with peace of mind. Travel Guard offers plans to fit every type of traveler and travel style. Most travel insurance policies have options to waive pre-existing conditions if purchased within 14 days of trip deposit. Additional CFAR (Cancel For Any Reason) coverage must also be purchased within 14 days of your trip deposit. To find out about Travel Guard's coverage, go to their website at AIG/Travel Guard. Links are provided for complete plan details and quotes directly from Travel Guard.

You may also call Travel Guard at 1-800-826-4919; be sure to reference #00637980 HHC
This should be featured as stated above in the website and throughout any marketing materials that speak to the Optional Insurance for passengers.

Cancellation Policy

Inside / Ocean View / Balcony Cabins

Cancellation/Change Policy*

From time of deposit – July 29, 2022 - $100 per person

July 30 – October 7, 2022 - $250 per person

October 8 – December 2, 2022 - $750 per person

December 3, 2022 – February 13, 2023 – 75% penalty of total cost

February 14, 2023 – Day of Sailing – 100% Non-refundable

*Not applicable for Roommate Match Passengers. See separate policy.

For Roommate Match Passengers Only*

From time of deposit – July 29, 2022 – $100 per person

July 30 – October 7, 2022 - $250 per person

October 8 – Matching Date November 25, 2022 - $750 per person

November 26, 2022 – Day of Sailing - 100% Nonrefundable. All Reservations Cancelled November 26, 2022, thru day of sailing will receive the government fees and pre-paid gratuities only.

*See Roommate Match Terms and Conditions for additional details. If a roommate cancels after final payment, or when that person has been matched, the person sharing the cabin may keep it as a single passenger for an additional $350.00 We reserve the right to put another person in the cabin based on roommate availability. We cannot guarantee a roommate match. You will be listed as a single upon booking, with the single deposit due and subject to the cancellation penalties.

Yacht Club Suites

Cancellation/Change Policy*

From time of deposit – July 29, 2022 - $300 per person

July 30 – October 7, 2022 - $500 per person

October 8 – December 3, 2022 - $1,500 per person

December 3, 2022 – February 13, 2022 - 75% penalty of total cruise fare

February 14, 2022 – Day of Sailing – 100% Non-refundable

All Reservations Cancelled February 14, 2023, thru day of sailing will receive the government fees and pre-paid gratuities only.

Roommate Matches not available for Yacht Club Suites

Name Change Fee: $75
Only one name change is permitted per stateroom, should both guests need to be changed, this will be considered a cancellation as per the cancellation policy.

ALL CANCELLATIONS MUST BE IN WRITING
Email: ibis@lifejourneys.net

Kids

Children 17 & Under Rates will be due at final payment when traveling as 3rd or 4th passengers with two adults passengers.

Youth activities are directed and organized by a special staff of youth counselors. The MSC Kids Club program is robust with activities for ages 3 to 17. Partnerships with Lego and Chicco are a big part of the activities. A fully equipped games room is also available with a vase selection of toys selected according to the needs of each age group. The Puffi’s Kids Club has a Smurfs theme and spaces for 3-6 YOs and 7-11 YOs as well as a separate room for baby care, which offers both babysitting at an additional cost and hours where parents can play with their little ones. Please check onboard for babysitting arrangements and Kids Club hours as all services are subject to change

Kids Club and Events

MSC Cruises also designed for kids. From activities like excursions, to clubs and events that give both kids and their parents time for themselves and an opportunity to make new friends.

MSC Cruises have been named "Best Cruise Line for Families" in the Cruise Critic UK Editors' Picks 2019 and "Best Family Cruise Line" at the Wave Awards 2018.

 

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