FAQs
COVID FAQs / Vaccinations
CURRENT MSC CRUISES SAFE SAILING PROTOCOLS INCLUDE (as of 08/29/22):
For U.S. Residents:
- Vaccination is recommended but not required to cruise
- Pre-cruise testing is recommended but not required for fully vaccinated guests
- Unvaccinated guests (ages 2 and older) are required to show proof of a negative COVID-19 viral test (NAAT or antigen) taken within 3 days of embarkation.
For Non-U.S. Residents:
- All guests 12 years of age and older must be fully vaccinated at least 14 days prior to the cruise.
- All guests 2 and over must provide a negative COVID-19 test taken no more than 2 days prior to sailing.
Protocols continue to be updated frequently and are subject to change.
Flight Arrivals and Departures
For your convenience Holistic Holiday At Sea has provided the following know before you go.
Miami, FL
All flights into Miami International Airport (MIA) should arrive prior to 12:00 PM on March 17, 2023.
If transfers are required please allow adequate time for commute between the airport and pier, customs inspections, and airport security checks. If arriving on the same day of departure March 17, 2023 the recommendation for passengers flights is to arrive no later than 10:30 am into
Miami International Airport (MIA).
All departure flights from Miami International Airport (MIA) should leave no earlier than 12:00 p.m. on March 24, 2023. If transfer are required please allow adequate time for commute between the airport and pier, customs inspections, and airport security checks.
Fort Lauderdale, FL
All flights into Fort Lauderdale, FL (FLL) should arrive prior to 12:00 p.m. on March 17, 2023.
If transfers are required please allow adequate time for commute between the airport and pier, customs inspections, and airport security checks. If arriving on the same day of departure March 17, 2023 the recommendation for passengers flights is to arrive no later than 10:30 am into Fort Lauderdale, FL (FLL).
All departures from Fort Lauderdale, Fl (FLL) should leave no earlier than 1:00 p.m. on March 24, 2023. If transfer are required please allow adequate time for commute between the airport and pier, customs inspections, and airport security checks.
Optional Travel Insurance
Travel with peace of mind. Travel Guard offers plans to fit every type of traveler and travel style. Most travel insurance policies have options to waive pre-existing conditions if purchased within 14 days of trip deposit. Additional CFAR (Cancel For Any Reason) coverage must also be purchased within 14 days of your trip deposit. To find out about Travel Guard's coverage, go to their website at AIG/Travel Guard. Links are provided for complete plan details and quotes directly from Travel Guard.
You may also call Travel Guard at 1-800-826-4919; be sure to reference #00637980 HHC
This should be featured as stated above in the website and throughout any marketing materials that speak to the Optional Insurance for passengers.
Cancellation/Change Policy*
From time of deposit – July 29, 2022 - $100 per person
July 30 – October 7, 2022 - $250 per person
October 8 – December 2, 2022 - $750 per person
December 3, 2022 – February 13, 2023 – 75% penalty of total cost
February 14, 2023 – Day of Sailing – 100% Non-refundable
*Not applicable for Roommate Match Passengers. See separate policy.
For Roommate Match Passengers Only*
From time of deposit – July 29, 2022 – $100 per person
July 30 – October 7, 2022 - $250 per person
October 8 – Matching Date November 25, 2022 - $750 per person
November 26, 2022 – Day of Sailing - 100% Nonrefundable. All Reservations Cancelled November 26, 2022, thru day of sailing will receive the government fees and pre-paid gratuities only.
*See Roommate Match Terms and Conditions for additional details. If a roommate cancels after final payment, or when that person has been matched, the person sharing the cabin may keep it as a single passenger for an additional $350.00 We reserve the right to put another person in the cabin based on roommate availability. We cannot guarantee a roommate match. You will be listed as a single upon booking, with the single deposit due and subject to the cancellation penalties.
Cancellation/Change Policy*
From time of deposit – July 29, 2022 - $300 per person
July 30 – October 7, 2022 - $500 per person
October 8 – December 3, 2022 - $1,500 per person
December 3, 2022 – February 13, 2022 - 75% penalty of total cruise fare
February 14, 2022 – Day of Sailing – 100% Non-refundable
All Reservations Cancelled February 14, 2023, thru day of sailing will receive the government fees and pre-paid gratuities only.
Roommate Matches not available for Yacht Club Suites
Name Change Fee: $75
Only one name change is permitted per stateroom, should both guests need to be changed, this will be considered a cancellation as per the cancellation policy.
ALL CANCELLATIONS MUST BE IN WRITING
Email: ibis@lifejourneys.net
Kids
Youth activities are directed and organized by a special staff of youth counselors. The MSC Kids Club program is robust with activities for ages 3 to 17. Partnerships with Lego and Chicco are a big part of the activities. A fully equipped games room is also available with a vase selection of toys selected according to the needs of each age group. The Puffi’s Kids Club has a Smurfs theme and spaces for 3-6 YOs and 7-11 YOs as well as a separate room for baby care, which offers both babysitting at an additional cost and hours where parents can play with their little ones. Please check onboard for babysitting arrangements and Kids Club hours as all services are subject to change
Kids Club and Events
MSC Cruises also designed for kids. From activities like excursions, to clubs and events that give both kids and their parents time for themselves and an opportunity to make new friends.
MSC Cruises have been named "Best Cruise Line for Families" in the Cruise Critic UK Editors' Picks 2019 and "Best Family Cruise Line" at the Wave Awards 2018.
Sponsors
